- Greeting
- Establishing a relationship with the customer
- Qualifying their needs
- Presentation, demonstration, and information
- Transforming interest to desire
- Overcoming objections
- Closing the sale
2011-10-23
Seven Steps
I've heard repeated mention of the "seven step" method to sales. At length, I finally looked it up, but there appear to be varying definitions. From one in particular that's most straightforward, the steps are:
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